Chapter 11

This chapter marks the beginning of Part 3, and from the beginning definitely seemed different from all the other Parts that we've read so far. From the read it actually almost felt like a therapy session/ pep talk to justify and solidify his techniques and guidelines to setting agreements with yourself and with others. David tried to focus on the more personable side, and went over concepts such as negative feelings, agreement management, time management, and collections. I particularly enjoyed his section on agreements as I found his suggestions humorous and true. I definitely agree that sometimes its not possible to make an agreement, so his suggestions of either complete, renegotiate, or don't do it at all approach to be true.

I thought his section on relationships and organizations to collection habits was an interesting insight as well. It was an interesting take on trust, and how different people operate on different systems to operate efficiently.